FlowMelon
Webflow Development Agency
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Privacy Policy

At FlowMelon, accessible from flowmelon.com, one of our main priorities is protecting the privacy of our visitors and clients. This Privacy Policy explains what information we collect, how we collect it, how we use it, and the choices you have regarding your personal information.If you have any questions or require additional information about our Privacy Policy, please contact us.

This Privacy Policy applies only to information collected through our website and online services. It does not apply to information collected offline or through other channels outside of this website.

Consent By using our website, you agree to this Privacy Policy and consent to the collection and use of information as described in this policy. Information We CollectThe personal information we request and the reasons for collecting it will be explained at the time we ask for your information.When you contact FlowMelon directly, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Project details
  • Website requirements
  • Any files, messages, or attachments you choose to share
  • Any other information you voluntarily provide

If you request our Webflow development, design, or consulting services, we may collect additional information necessary to understand your business needs and deliver our services.How We Use Your InformationWe use the information we collect in several ways, including to:

  • Provide, operate, and maintain our website and services
  • Respond to inquiries and communicate with potential and existing clients
  • Understand your project requirements and provide suitable solutions
  • Improve our website, services, and customer experience
  • Develop new services, features, and offerings
  • Provide updates related to your project or our services
  • Send relevant business communications and marketing information (where permitted)
  • Prevent fraudulent activity and maintain website security

Log Files FlowMelon follows standard procedures for using log files. These files record visitors when they visit our website.Information collected through log files may include:

  • Internet Protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time of visit
  • Referring and exit pages
  • Number of clicks and website activity

This information is not linked to personally identifiable information. It is used for analyzing trends, managing the website, improving performance, and understanding how visitors interact with our website.Cookies and Tracking TechnologiesLike most websites, FlowMelon uses cookies and similar tracking technologies to improve user experience.Cookies may store information such as:

  • Visitor preferences
  • Pages visited on our website
  • Browser and device information

This information helps us improve website functionality, personalize content, and analyze website performance. You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Analytics and Third-Party ServicesWe may use third-party services such as analytics providers, advertising platforms, or website tools to understand visitor behavior and improve our services.These third-party providers may collect information through cookies, pixels, or similar technologies according to their own privacy policies.

FlowMelon does not control or have access to the cookies used by third-party providers.

Third-Party Privacy Policies Our Privacy Policy does not apply to third-party websites, tools, or services linked through our website.We encourage you to review the privacy policies of third-party services you interact with for information about their data practices and how you can manage your preferences.

Data Protection Rights Depending on applicable laws, you may have rights regarding your personal information, including:

Right to Access You may request copies of the personal information we hold about you.

Right to Correction You may request corrections to inaccurate or incomplete information.

Right to Deletion You may request that we delete your personal information, subject to legal obligations.

Right to Restrict Processing You may request limitations on how we process your personal information.

Right to Object You may object to certain types of data processing.

Right to Data Portability You may request that your personal information be provided to you or transferred to another organization where applicable.To exercise any of these rights, please contact us.

California Consumer Privacy Act (CCPA) RightsIf you are a California resident, you may have additional rights under the CCPA, including:

  • The right to know what personal information we collect and how it is used
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information

FlowMelon does not sell personal information. If you wish to exercise your privacy rights, please contact us.Children's InformationProtecting children's privacy is important to us.

FlowMelon does not knowingly collect personally identifiable information from children under the age of 13. If you believe that a child has provided personal information through our website, please contact us immediately and we will take appropriate steps to remove such information from our records.

Refund Policy Our goal is to ensure customer satisfaction with our Webflow development and design services.

Refund requests may be considered within 7 days of payment for international clients and 5 days for domestic clients, depending on the stage of the project and work already completed.

To request a refund, please contact our support team with your payment details and reason for the request.

Approved refunds will be processed within:

  • 5–10 business days for domestic payments
  • 7–14 business days for international payments

Processing times may vary depending on payment providers, banks, and financial institutions.

Operating Information

Business Name: FlowMelon

Website: flowmelon.com

Email: hello@flowmelon.com